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Changes – 2025-08-09: Clarified capacity overrun and MTTR targets (8443354)

  • [Impact: Medium] Content update (Governance/access): Updated the wording in the mission statement section to clarify the target metrics for capacity overrun and MTTR for P1 incidents, ensuring consistency in language.
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Why it matters: This change enhances clarity and consistency in the documentation, making it easier for readers to understand the performance metrics.